
Hospitals and Clinics in Lombok: Complete Medical Directory
Lombok has several hospitals and clinics that can handle tourist medical needs. The best-equipped facilities are Siloam Hospital Mataram and Harapan Keluarga Hospital, both in the capital city. Kuta Lombok and Senggigi have smaller clinics for minor issues. For serious emergencies, medical evacuation to Bali or Singapore may be necessary. Always carry travel insurance with medical evacuation coverage.
Medical Care Overview {#medical-overview}
Lombok's medical infrastructure has improved significantly in recent years, but it remains limited compared to Bali, Jakarta, or international standards. The island has one private hospital chain (Siloam) with modern equipment, several adequate general hospitals, and a network of clinics (puskesmas and private clinics) serving both locals and tourists.
For context: routine medical needs — wound treatment from a scooter fall, ear infections from diving, traveler's diarrhea, skin infections — can be handled perfectly well in Lombok. For anything requiring surgery, advanced diagnostics, or intensive care, the standard protocol is stabilization in Lombok followed by evacuation to Bali's BIMC Hospital, Sanglah Hospital, or Singapore if the situation warrants.
This reality makes travel insurance with medical evacuation coverage non-negotiable for Lombok travelers. A medical evacuation from Lombok to Bali costs $5,000-15,000 USD, and to Singapore significantly more. Without insurance, you bear this cost yourself.
### What to Bring
- Your regular medications in original packaging (enough for your trip plus one extra week)
- Basic first aid kit: bandages, antiseptic, pain relievers, anti-diarrhea medication
- Oral rehydration salts (heat and stomach bugs cause dehydration)
- Reef-safe sunscreen (the equatorial sun is intense and burns happen fast)
- Insect repellent with DEET (dengue prevention)
Mataram Hospitals {#mataram-hospitals}
Mataram, the provincial capital, has the best medical facilities on the island. If you have a significant medical issue, getting to Mataram should be your priority.
### Siloam Hospital Mataram
The best-equipped medical facility in Lombok. Part of the Siloam Hospitals Group, one of Indonesia's largest private hospital chains.
- Address: Jl. Majapahit No. 10, Mataram
- GPS: -8.5793, 116.1050
- Phone: +62 370 623999
- Emergency: 24 hours
- Services: Emergency room, inpatient care, surgery, ICU, radiology (CT scan, X-ray, ultrasound), laboratory, pharmacy, specialist consultations
- Specialists: Internal medicine, surgery, orthopedics, cardiology, pediatrics, OB-GYN, ENT, dermatology, ophthalmology
- English: Most specialists speak English; reception staff have basic English
- Payment: Cash, credit card, insurance direct billing (major international insurers accepted)
- Notes: This is where you want to be for any serious medical issue in Lombok. The facility is clean, modern, and operates at a standard comparable to mid-tier hospitals in Jakarta. Wait times can be long for non-emergency cases during peak hours.
### Harapan Keluarga Hospital
The other main private hospital in Mataram with good facilities and a reputation for reliable care.
- Address: Jl. Ahmad Yani No. 9, Mataram
- GPS: -8.5831, 116.1167
- Phone: +62 370 670000
- Emergency: 24 hours
- Services: Emergency room, surgery, inpatient care, laboratory, radiology, pharmacy
- Specialists: Internal medicine, surgery, orthopedics, pediatrics, OB-GYN
- English: Some specialists; limited at reception
- Payment: Cash, credit card, some insurance direct billing
- Notes: Slightly older facilities than Siloam but competent care. Good alternative if Siloam is crowded.
### RSUD Provinsi NTB (Provincial General Hospital)
The largest public hospital in West Nusa Tenggara province. As a government hospital, it serves a high volume of patients and can be crowded, but has the broadest range of specialists and equipment.
- Address: Jl. Prabu Rangkasari, Dasan Cermen, Mataram
- GPS: -8.5938, 116.1094
- Phone: +62 370 623876
- Emergency: 24 hours
- Services: Full hospital services including some subspecialties not available elsewhere in Lombok
- English: Limited; bring a translator or use Google Translate
- Payment: Cash; international insurance may require you to pay upfront and claim later
- Notes: Use this hospital for specialists not available at Siloam, or in a mass casualty event when private hospitals are full. The VIP ward offers better conditions for higher fees.
### Risa Hospital Mataram
A private hospital with growing capabilities.
- Address: Jl. Pejanggik No. 115, Mataram
- GPS: -8.5851, 116.1121
- Phone: +62 370 643744
- Emergency: 24 hours
- Services: Emergency, general surgery, internal medicine, pediatrics, laboratory, pharmacy
- English: Some doctors
- Payment: Cash, credit card
Tourist Area Clinics {#tourist-area-clinics}
### Kuta Lombok Area
Blue Island Medical Clinic
- Location: Kuta Lombok main street
- GPS: -8.8948, 116.2867
- Phone: +62 819 1788 2236
- Hours: 8 AM - 9 PM daily
- Services: General consultations, wound care, minor injuries, prescriptions, travel medicine
- English: Yes
- Notes: The go-to clinic for tourists in south Lombok. Run by an experienced doctor familiar with common tourist medical issues (scooter injuries, reef cuts, infections, stomach issues). Can arrange hospital transfers if needed.
Klinik Kuta
- Location: Kuta town center
- GPS: -8.8935, 116.2852
- Services: Basic medical care, prescriptions
- Hours: Variable, typically mornings
- English: Limited
RSUD Praya (Praya General Hospital)
- Location: Praya, 20 minutes north of Kuta
- GPS: -8.7220, 116.2920
- Phone: +62 370 654016
- Emergency: 24 hours
- Services: Emergency room, surgery, inpatient, laboratory, radiology
- English: Limited
- Notes: The nearest hospital to the Kuta Lombok area. Adequate for stabilization and treatment of moderate injuries. Serious cases are transferred to Mataram.
### Senggigi Area
Senggigi Medical Services
- Location: Senggigi main road
- GPS: -8.4923, 116.0436
- Services: General medical consultations, minor treatments, travel health
- English: Yes
- Notes: Convenient for Senggigi-based travelers. Can handle most non-emergency situations.
RSUD Gunung Sari
- Location: Gunung Sari, between Senggigi and Mataram
- GPS: -8.5376, 116.0787
- Phone: +62 370 673101
- Services: General hospital services
- Notes: Closer than Mataram for Senggigi travelers needing hospital care beyond clinic capabilities.
Gili Islands Medical Facilities {#gili-islands-medical}
The Gili Islands have limited medical facilities. For anything beyond basic first aid and minor treatments, you will need to transfer to the Lombok mainland.
### Gili Trawangan
Gili Medical
- Location: Main street, Gili Trawangan
- GPS: -8.3515, 116.0345
- Services: Consultations, wound care, IV drips, basic medications, dive medicine consultations
- English: Yes
- Notes: The best medical option on the Gilis. Staffed by a doctor with experience treating dive-related issues, coral cuts, and tropical infections. Can arrange emergency boat transfers to Bangsal.
Blue Medical Clinic
- Location: Near the harbor, Gili Trawangan
- Services: Basic medical care, wound treatment
### Gili Air
Gili Air Clinic
- Location: Central Gili Air
- Services: Basic first aid, consultations
- English: Some
### Emergency Evacuation from the Gilis
In a medical emergency on the Gili Islands, the process is: initial treatment at the island clinic, boat transfer to Bangsal harbor (15-25 minutes), then ambulance or taxi to Mataram hospitals (1-1.5 hours). In severe cases, speedboat evacuation direct to Mataram can be arranged. This entire process takes 2-3 hours minimum, which is why serious medical conditions should be declared before traveling to the Gilis.
Divers: the nearest hyperbaric chamber is in Bali (Sanglah Hospital). Decompression sickness requires evacuation from the Gilis to Bali, which can be arranged through your dive operator and travel insurance provider.
Pharmacies and Medications {#pharmacies}
Pharmacies (apotek) are found throughout Lombok's towns. The main chains are:
Kimia Farma — the state-owned pharmacy chain with branches in Mataram, Praya, Selong, and Senggigi. Reliable stock of standard medications.
Century Healthcare — private chain with good stock and some English-speaking staff.
Apotek K-24 — 24-hour pharmacies available in Mataram.
### What You Can Buy Without a Prescription
Indonesian pharmacies sell many medications over-the-counter that require prescriptions in Western countries. This includes common antibiotics (amoxicillin, ciprofloxacin), some anti-parasitic medications, and stronger pain relievers. While convenient, self-medicating with antibiotics without proper diagnosis is not recommended — antibiotic resistance is a growing problem, and incorrect antibiotic choice can worsen conditions.
### Medications to Bring From Home
- Daily prescription medications (full trip supply plus extra)
- Specific allergy medications (antihistamines are available but your preferred brand may not be)
- EpiPens or other emergency medications (not reliably available in Lombok)
- Contraceptives (available but brand selection is limited)
- Any medication with controlled substance status (bring prescription documentation for customs)
Dental Care {#dental-care}
Dental care in Lombok is available in Mataram at several private dental clinics. Quality varies significantly. For routine check-ups or minor issues, Mataram's private dental clinics are adequate. For complex procedures (root canals, crowns, implants), Bali or Jakarta facilities are recommended.
Lombok Dental Clinic
- Location: Mataram
- Services: General dentistry, fillings, extractions, cleaning
- English: Some staff
If you experience a dental emergency (broken tooth, severe toothache, abscess), any general hospital can provide temporary pain management and antibiotics. Definitive treatment at a proper dental clinic should follow within 24-48 hours.
Medical Evacuation {#medical-evacuation}
For conditions that exceed Lombok's medical capabilities — major trauma, stroke, heart attack, complicated surgical cases — medical evacuation is the standard protocol.
### Evacuation Options
To Bali (most common):
- Commercial flight: 30 minutes, from 500,000 IDR, but not suitable for critical patients
- Air ambulance: approximately $5,000-10,000 USD
- Bali has BIMC Hospital (international standard) and Sanglah Hospital (public, largest in region)
To Singapore or Jakarta:
- Air ambulance: $15,000-50,000 USD depending on origin and patient condition
- Singapore has world-class medical facilities at Mount Elizabeth, Gleneagles, and Raffles Hospital
### How Evacuation Works
1. Attending doctor in Lombok determines evacuation is necessary
2. Contact your travel insurance emergency line (save this number in your phone before you travel)
3. Insurance company coordinates with evacuation provider (often International SOS or similar)
4. Patient is stabilized and transported
5. Insurance covers costs (if you have proper coverage)
Without travel insurance, you are responsible for all evacuation costs. This single fact makes travel insurance the most important purchase for any Lombok trip.
Costs and Insurance {#costs-insurance}
### Typical Medical Costs
| Service | Cost (IDR) | Cost (USD approx) |
|---------|-----------|-------------------|
| GP consultation | 200,000-500,000 | $13-33 |
| Specialist consultation | 350,000-700,000 | $23-47 |
| Emergency room visit | 500,000-2,000,000 | $33-133 |
| Blood test panel | 300,000-800,000 | $20-53 |
| X-ray | 200,000-500,000 | $13-33 |
| Wound stitching | 300,000-1,000,000 | $20-67 |
| Overnight stay (private room) | 500,000-1,500,000 | $33-100 |
| Minor surgery | 3,000,000-10,000,000 | $200-667 |
By international standards, these prices are very affordable. However, they add up quickly for extended treatment, and medical evacuation costs are in an entirely different category.
### Insurance Recommendations
Every traveler to Lombok should have travel insurance that includes:
- Medical treatment coverage (minimum $100,000 USD)
- Emergency medical evacuation coverage
- Motorcycle/scooter accident coverage (if you plan to ride — read the fine print)
- Trip interruption and cancellation coverage
- 24-hour emergency assistance hotline
Popular policies that cover Indonesia well: World Nomads, SafetyWing, Allianz Global Assistance, and AXA travel insurance. Compare policies carefully — the cheapest option often excludes motorcycle accidents, which are the most common tourist injury in Lombok.
Save your insurance company's emergency phone number in your contacts before you travel. In a crisis, you want to make one call, not search through emails for a policy number.