Lombok Travel Resources: Everything You Need in One Place

### Universal Emergency

• Emergency (all services): 112
• Police: 110
• Medical emergency: 118 / 119
• Fire: 113
• Search and rescue: 115

### Lombok-Specific

• Tourist Police Mataram: +62 370 632733
• Lombok International Airport (LOP): +62 370 6573034
• Risa Sentra Medika Hospital: +62 370 625560
• RS Harapan Keluarga Hospital: +62 370 672000

### Consular Emergency

Most countries maintain their nearest consular representation in Bali (Denpasar) or Jakarta.

• Australian Consulate (Bali): +62 361 2000100
• US Embassy (Jakarta): +62 21 50831000
• UK Embassy (Jakarta): +62 21 23568200
• Japanese Consulate (Bali): +62 361 227628
• Korean Embassy (Jakarta): +62 21 29672580
• Chinese Embassy (Jakarta): +62 21 21385764

Save your country's nearest consular emergency number before traveling.

### Navigation

• Google Maps: The most widely used navigation app. Download Lombok offline maps before arrival (Settings > Offline Maps > Select area). Essential for areas with limited connectivity.
• Maps.me: Alternative offline maps app with good coverage of Lombok's rural roads and trails.
• Waze: Limited usefulness in Lombok due to low user base, but functional on main roads.

### Communication

• WhatsApp: The universal messaging app in Indonesia. All businesses, drivers, guides, and accommodation providers use WhatsApp. Install before arrival.
• Google Translate: Download the Indonesian language pack for offline use. The camera translation feature works for signs and menus. Voice translation helps with real-time conversation.
• Papago: Recommended for Korean speakers — excellent Korean-Indonesian translation.

### Transport

• Grab: Ride-hailing app with limited coverage in Lombok (mainly Mataram and airport area). Not as reliable as in Bali, but useful when available.
• Gojek: Similar to Grab with limited Lombok coverage. More useful in Mataram than tourist areas.
• Traveloka: Indonesian travel super-app for domestic flights, fast boats, hotels, and activities. Often offers competitive prices for Indonesian domestic services.
• Tiket.com: Alternative to Traveloka for domestic bookings.

### Finance

• XE Currency: Real-time exchange rate converter. Set IDR as your primary conversion currency.
• GoPay / OVO / Dana: Indonesian e-wallet apps compatible with QRIS payments. Useful if you plan an extended stay or want cashless convenience.

### Weather and Conditions

• Windy: The most detailed weather visualization for Lombok, including wind, swell, and rain data. Essential for boat crossings and surf conditions.
• Surfline / Magic Seaweed: Surf forecast services covering Lombok breaks (Gerupuk, Desert Point, Selong Belanak).

### Hospitals (Mataram)

• Risa Sentra Medika: The most recommended private hospital. English-speaking staff. +62 370 625560
• RS Harapan Keluarga: Good general hospital. +62 370 672000
• RSUD Kota Mataram: Public hospital. Lower cost but longer waits. +62 370 634614

### Clinics (Tourist Areas)

• Blue Island Medical Clinic (Kuta Lombok): Basic medical services, English-speaking staff.
• Gili Trawangan Medical Clinic: Basic services. Serious cases require boat transfer to mainland.
• Various hotel-affiliated clinics in Senggigi and Mandalika zone.

### Pharmacies

Pharmacies (apotek) are available in Mataram, Praya, Kuta Lombok, and Senggigi. Basic medications are available without prescription, but bring prescription medications from home. Bring documentation for any controlled substances.

### Medical Evacuation

Serious medical emergencies may require evacuation to Bali (BIMC Hospital, Siloam Hospital) or Singapore. Ensure your travel insurance explicitly covers emergency medical evacuation. Air ambulance services operate between Lombok and Bali/Singapore.

### Government

• Indonesia Immigration: imigrasi.go.id — Visa information and e-visa applications
• BMKG (Meteorological Agency): bmkg.go.id — Weather forecasts and seismic monitoring
• Indonesian Tourism: indonesia.travel — Official tourism portal
• BNPB (Disaster Agency): bnpb.go.id — Natural disaster monitoring and alerts

### Transport

• Lombok Airport: lombok-airport.co.id — Flight information
• Garuda Indonesia: garuda-indonesia.com — National carrier
• Lion Air: lionair.co.id — Budget domestic carrier
• Blue Water Express: bluewater-express.com — Fast boats Bali-Lombok-Gili

### National Parks

• Gunung Rinjani National Park: Contact through licensed trek operators. Park status and permit information is distributed through operator networks.

### Accommodation

• Booking.com: Widest Lombok property selection for international travelers
• Agoda: Strong Southeast Asian coverage with competitive pricing
• Airbnb: Growing Lombok presence, particularly for villas and longer stays
• Direct booking: Many Lombok properties offer 10-20% discounts for direct booking via WhatsApp or email

### Activities

• Klook: Growing activity selection for Lombok
• GetYourGuide: Limited but expanding Lombok coverage
• Direct booking: For diving, trekking, and local tours, booking directly with operators (via WhatsApp) typically provides better prices and more flexibility

### Boats

• 12GoAsia: Aggregates boat services between Bali, Lombok, and the Gili Islands
• Direct operator websites: Blue Water Express, Eka Jaya, D'Camel for specific boat services
• Accommodation assistance: Hotels and guesthouses routinely arrange boat bookings at competitive rates

### ATMs

Best ATM networks for international cards:

• BCA: Most reliable for Visa and Mastercard withdrawals
• BNI: Good coverage, accepts most international cards
• Mandiri: Adequate coverage in tourist areas

ATM locations: Airport, Kuta Lombok, Senggigi, Mataram, Praya, Gili Trawangan (limited). Withdraw larger amounts to reduce per-transaction fees.

### Money Exchange

Authorized money changers in Mataram and Senggigi typically offer better rates than airport exchange. Always count your money before leaving the counter. Avoid unofficial street money changers.

### SIM Cards

• Telkomsel: Best overall coverage, including rural areas. Available at airport and phone shops. IDR 50,000-100,000 with data.
• XL Axiata: Competitive alternative with good urban coverage.
• Indosat Ooredoo: Budget option with adequate coverage in tourist areas.

### eSIM

For phones supporting eSIM, Airalo and other providers offer Indonesia eSIM packages that can be activated before arrival. This provides immediate connectivity without visiting a phone shop.

### WiFi

Most tourist-area accommodation provides WiFi. Quality varies from excellent (dedicated internet) to frustrating (shared connection during peak hours). Co-working spaces in Kuta Lombok offer the most reliable connections.

Save this page. These resources cover the practical needs you will encounter during your Lombok trip — from the routine (currency conversion) to the critical (emergency contacts). Having this information accessible before you need it is one of the simplest and most valuable travel preparations you can make.